Between 10:18 UTC+2 and 11:20 a.m. UTC+2, the static resources of some clients responded with 503 errors. Internet users did not necessarily see these errors, but some sites may have displayed broken pages because of these missing objects, especially for Internet users who did not have these objects in their browser cache.
The incident was caused by an update on one of our component, not supposed to be related to the production stack. An execution role needed by edge processes on the CDN layer was removed as a side-effect of this update.
Severity: level 2 (site degradation, performance problem and/or feature broken with difficulty to bypass impacting a significant number of users)
Time To Detect: 10 min
Time To Resolve: 60min
Only a few sites were impacted (<10).