Monitoring - The fix has been deployed. We have identified the source of the problem, which is an external integration provided by a partner. We will work with our partner to update/fix the offending module.
Sep 30, 2022 - 16:49 CEST
Update - A workaround is being deployed. However, while we have identified the cause of the 502 increase, we have yet to determine the root cause. We're actively investigating this topic.
Sep 29, 2022 - 16:18 CEST
Update - We are continuing to work on a fix for this issue.
Sep 29, 2022 - 10:53 CEST
Identified - We are currently experiencing a platform issue.
We noticed an increase in the number of TCP Resets since ~10 days on our load balancer.

This issue has generated an increase of the level of 502 errors. Within the last hours, it represents 0.03% of the total number of requests.

Our technical team is massively working to resolve this critical issue and will update the status of the debugging steps until full resolution.

Sep 29, 2022 - 10:44 CEST
API ? Operational
Dashboard ? Operational
Acceleration ? Operational
90 days ago
99.99 % uptime
Today
Website ? Operational
Logs delivery ? Operational
90 days ago
100.0 % uptime
Today
Collect ? Operational
CDN Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
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Past Incidents
Oct 3, 2022

No incidents reported today.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

Unresolved incident: Errors 502 from the platform.

Sep 29, 2022
Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.