Temporary Service Disruption : Error 502

Incident Report for Fasterize

Resolved

What happened:
This morning at 8:52, we made planned adjustments to our infrastructure in order to improve the reliability of the connection between our platform and CDN. During the transition, the service experienced a short disruption due to unexpected load balancer restart.

Impact:
The site was briefly unavailable for approximately one minute generating error 502.

Resolution:
The situation was quickly identified and resolved by 08:52 (GMT+2) . Everything is now back to normal and fully operational.

We’re sorry for the inconvenience and are taking steps to prevent this from happening again.
Posted May 28, 2025 - 09:00 CEST